Long story short, at ShipHero we’ve moved away from using logs to debug our software and are all-in on using metrics — Honeycomb, OpenTelemetry-based specifically!

It’s one of those things that in hindsight seems easy to do, something that we should have done years ago, and that’s a no-brainer for any new project. But if you’ve been around software long enough you’ll understand why so many things seem easy in hindsight and super hard at the time.